"I bought the property as an investment for my retirement. Three years later, it had become my biggest source of stress and was costing me money every month instead of making it."

Michael, a 52-year-old engineer from Manchester, thought he'd made a smart investment when he bought his 2-bedroom terraced house in 2019. For the first 18 months, everything went smoothly - reliable tenants, regular rent payments, and a small but steady profit each month.

Then his original tenants moved out, and that's when the problems began.

"The new tenants seemed great at the viewing. They passed all the credit checks, had jobs, gave references. But within two months, they'd stopped paying rent and started treating the place like they owned it."

Michael quickly discovered that the rental income he'd been counting on was just the beginning of his problems:

"It wasn't just the missing rent - that was bad enough. But then there were the legal fees, the property damage, the stress of dealing with neighbors complaining about noise and antisocial behavior. I was losing money hand over fist."

"The worst part was feeling completely powerless. They knew their rights better than I did. Every time I tried to evict them, they'd find a loophole or claim I hadn't followed procedure correctly. My solicitor was getting rich, but I was getting poorer by the month."

The stress began affecting Michael's work and family life. "My wife dreaded my phone ringing because it was usually bad news about the property. I was constantly distracted at work, dealing with solicitors, courts, damage reports. It was consuming my life."

"I was researching forced property sales online when I came across Landlord Exit. The idea that someone would actually want to take over a property with problem tenants seemed too good to be true."

Michael had reached breaking point after 8 months of legal battles with no resolution in sight:

"The tenants had now been there for 8 months without paying a penny in rent. My solicitor said it could take another 6 months to get them out, and even then, I'd have to pay for all the damage they'd done. I was looking at maybe £15,000 in total losses, and that's if everything went perfectly from that point on."

"The person I spoke to wasn't trying to sell me anything. They just explained how they could take over the entire problem - the tenants, the legal issues, the damage - everything. And instead of costing me money, I'd actually receive an income from the property."

Within 48 hours of Michael's call, our Manchester team had assessed his property and situation. Our approach was comprehensive:

"I couldn't believe how quickly they moved. Within two weeks, all my legal headaches were gone, and I was receiving more money than I'd ever made from that property. It felt like a miracle."